It will be a cold day in hell before I pay monthly for ANY software. $800 for a permanent license, or $600 per year UP FRONT! They can go jump in a lake. Teamviewer was always expensive, but worth it as it's a one-time purchase. They'll never be getting another cent from me. Turns out version 12 came out and before I could pay for the upgrade they switched over to full subscription here in the US. I figured the US version wasn't far behind. I bought Teamviewer 11 when I saw the UK version of it being offered as a subscription. And if anyone asks about Teamviewer, I'll just tell them, if you didn't already purchase a lifetime license, look elsewhere for a Remote Support Tool. And Teamviewer will never get another dime from me. Teamviewer, which I used to consider my partner-vendor in my business, has now become just another greedy service vendor. But if I want new versions, it's a never-ending subscription. And my Version 11 lifetime license didn't expire. I could upgrade to the latest version, and pay every year. And she confirmed that lifetime licenses were done. She was well aware of all my previous purchases. So I called and spoke with a Teamviewer Rep last week. Nope, it's time for the subscription model, where everybody pays, every quarter or every year. It's not enough to sell those lifetime license-holders yearly upgrades. It's not enough to sell lifetime licenses. I volunteered to upgrade to stay on the current release.īut Teamviewer, in their endless hunt for new revenue, has drunk their well dry. Upgrade to get a new button on the console-really Teamviewer? But I did upgrade, year after year, at a cost of roughly $500 for each upgrade. Even if the new release "features" became less and less significant. I loved Teamviewer, it was the foundation of my MSP business, and use it daily to support 120 active contract clients, and 3 times that number for as-needed pay-as-you-go clients. Where do I start? I started with Teamviewer 7 five years ago, and have upgraded to each new release through version 11, which is what I'm currently on.
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